Our story
AI automation for manufacturing and field service
Your senior technicians’ know-how, in every technician’s hand.
AI tools that learn from senior technicians and improve with every job. Our engineers work on site and automate the work in your plant and field operation. They build software agents that run the jobs people do by hand, custom models trained on your own images and data, and a knowledge layer that answers from your own documents. After the build, we support and monitor it, with a quarterly review, whether it runs on our platform or in your environment.
Condenser fan motor, likely causeUnit service manual, p. 47
Three productsZylergy Field, Zylergy Solar and Zylergy Facilities, on iPhone, iPad and the web.
Field and officeMobile apps for iPhone and iPad. A web console for the office.
Engineers on siteThe people who build your software work where the work happens.
Early accessWork directly with the engineers who build each product.
Solutions
Where we work
Field service
HVAC and mechanical contractors, equipment manufacturers and their dealer networks, elevator and fire and life safety service, solar O&M and facilities teams.
Field serviceManufacturing
Plants and maintenance teams, starting in Texas. Job packages, line-side troubleshooting, inspection by camera and the knowledge of people about to retire.
ManufacturingFor field technicians
What changes for the person at the unit: the unit's history, the right part, the manual page and a clear finish line.
For field techniciansA general chatbot answers from the public web. Your technician needs the answer from this unit's manual.
A chatbot that has only seen the public web does not know your equipment, your service history or your parts catalog. It may answer anyway. In the field, that is how a truck rolls twice and the wrong part gets ordered.
The right answers are already inside your company: in manuals and service bulletins, in closed work orders, in technician notes and in photos of failed parts. Most of it sits in binders, shared drives and the heads of your senior technicians.
Those senior technicians are hard to replace. The U.S. Bureau of Labor Statistics projects about 40,600 openings each year for HVAC mechanics and installers through 2035.1 We build software that puts what your best people know in every technician's hand, so a junior technician can work like the most senior person on the team.
A general chatbot without your documents
Zylergy
Answers from what it learned on the public web
Answers from your manuals, records and photos
Can sound sure when it is guessing
Shows its source and says when it does not know
The same answer for every company
Built on your equipment, your parts and your process
Answers in a chat window
Does the work: part identified, quote drafted, record written, with a person approving
1 U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, Heating, Air Conditioning, and Refrigeration Mechanics and Installers, projections 2025 to 2035, accessed October 13, 2026.
Services
Automation built inside your operation
We automate manufacturing and field service work: order entry and quotes, quality paperwork, inspection, maintenance, dispatch and service. Our forward-deployed engineers are software and machine learning engineers who come to the work: they walk the plant floor, ride along with technicians and build against your real data. You get live software, measured against your own baseline, not a report.
We build you the same agents, models and knowledge layer that run our own products, on any custom project in manufacturing and field service.
Agentic workflows
Agents that run the multi-step jobs your office, plant or service team does by hand today: order entry, quotes, nonconformance reports, job packages, call intake. A person approves wherever money, safety or a customer commitment is at stake.
Custom models
Vision, inspection and anomaly models trained on your parts, your images, your sensors and your history, where a general model is not accurate enough. Tested on your own cases before they reach the line or the field.
Custom applications
Mobile and web applications for work that still runs on paper, spreadsheets or a generic form: startup reports, asset registers, shift handovers.
Knowledge
The Company Brain: your manuals, specifications, work instructions, records, notes and photos in one governed knowledge layer that answers on the floor and in the field with its source.
Start with a First Build
Six weeks, fixed price. Then you decide on production.
Scope takes weeks 1 and 2. Weeks 3 to 6 deliver working software. The Run subscription covers the product your project runs on, with model monitoring and a quarterly review of results.
What it costs to start. For Zylergy Field, Zylergy Solar and Zylergy Facilities, we agree on the terms with each early-access customer. A custom engagement starts with a First Build at a fixed price, quoted after a scoping call. The price depends on the data, the systems to connect and whether a model is part of the job. You know the cost, the length and what we will measure before we start, and you decide on production at the end of week six.
Answers cite the document and pageSays plainly when your documents do not cover it
Technology
How the technology works
One platform under every engagement
Company Brain
Manuals, service records, technician notes and photos sit in one governed knowledge layer. Every document is tied to the equipment it covers, and nobody sees what they are not cleared to see.
Specialty models
Models that recognize parts, read nameplates, labels and documents, diagnose from manuals and service history, spot equipment faults in telemetry, plus ones built for you.
Grounded answers
Every answer cites the document and page, shows how confident it is, and says plainly when your documents do not cover the question. A person approves the steps that matter.
Products
Three products, built from the work
Each one started as an engineering problem in the field. Each pairs a mobile app for the people at the equipment with a web console for the office. Our engineers set up each one with your administrator and connect the software you already use.
For HVAC contractors and technicians
Zylergy Field
Point at the nameplate. Know the unit.
Identify a part from a photo and order it, diagnose with answers cited to the unit's own manuals, follow guided repair and maintenance, and offer the shop's service plans. The owner and dispatcher run the shop from the office console.
Explore Zylergy Field
For solar installers and service companies
Zylergy Solar
Sense it. Package it. Fix it once.
Inverter and battery telemetry and failure logs become packaged, quotable service jobs. One visit with the right parts, a fix verified before the job closes, service plans, and a portal for the homeowner.
Explore Zylergy Solar
For facility managers
Zylergy Facilities
Know every asset. Prove every job.
QR-tagged asset records, inspection and compliance scheduling, one work queue sorted by risk, routing to credentialed contractors, guided execution and audit-ready proof.
Explore Zylergy FacilitiesProduct screens show sample data. The quick start, operator and admin guides for each product are on the support page.
Deployment and data
Your data stays yours
We work inside operations that cannot afford a data leak or a wrong answer, so we build to these rules.
- You own your data.
- Your data is processed on US cloud infrastructure, kept separate from every other customer's. Plants and secure sites can run it in their own cloud account or on premises.
- Answers respect permissions. A dealer never sees an internal-only bulletin.
- Everything is traceable. We cite sources and log actions and approvals.
Questions buyers ask first
Can we use the products today?
Yes, in early access. Our engineers set up Zylergy Field, Zylergy Solar or Zylergy Facilities with your administrator and connect the software you already use. Your team then works with it on real jobs. Early-access customers work directly with the engineers who build each product.
How long until something is in production?
A First Build takes six weeks and ends with working software in your users' hands. Depending on the project, production comes 8 to 16 weeks after our first day on site, and we set that date in writing at the end of the First Build. Projects that need a security review inside your network take longer, and we tell you so before we start.
Who owns what you build?
You own your data. Who owns what our engineers build in an engagement is set in the agreement.
Does it replace our systems?
No. We work alongside the field service, maintenance and business systems you already run, and write results back where you need them. Zylergy Facilities can also stand on its own if you have no maintenance system today.
What data do you need from us?
It depends on the job, and we list it exactly during Scope. Typical sources are work order history, manuals and service bulletins, parts catalogs, technician notes and photos. If the data does not exist yet, such as labeled photos of parts, we set up the capture with your technicians.
Bring us one problem worth solving.
Tell us which job costs you the most in second trips, callbacks or office time, and an engineer will reply.